Before Spay/Neuter

APPOINTMENTS

Surgeries are performed Monday through Friday by appointment only.

To make an appointment for your pet, please click the Schedule Now button at the top of the page. 

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• ALL drop-offs are between 7 AM - 8:30 AM the morning of your appointment.

• If you are unable to make your appointment and do not provide 24-hour notice of cancellation or reschedule, your reservation fee is forfeit.

• Community Cats (Ferals/TNR) are the only drop-offs allowed with no scheduled appointment. Currently accepting five (5) per day and taken on a first-come, first-serve basis. One per person/family per day unless discussed in advanced with the staff. 

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LEASHES, CARRIERS, & MUZZLES

Cats must come in secure carriers or live humane traps. No treats/food in carriers, as we want your pet to have an empty stomach. Please, no litter boxes in carriers, as this causes additional debris to be stuck to your pet’s fur or incision site after surgery. Pet Savers sells cardboard carriers for $15 + tax, which can be purchased in advance of your appointment or at the time of drop-off or pick-up.  

 

All community cats (ferals/TNR) are to arrive in a humane trap. These are available for rent at Pet Savers, in advance, with a $75 deposit. You will receive $50 back when you return the trap in good working condition!

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Dogs must be brought in on a secure leash. Retractable leashes are not recommended and are unsafe. Collars should be checked for tightness to avoid the pet slipping out of it. We ask that all dogs remain in your vehicle during check-in. Please be sure to keep your dog close to your side when asked to bring them in the building, as this environment can be stressful/exciting for a pet, and safety for all animals and humans is our priority. If your dog is known to be aggressive with other animals or humans, please utilize an appropriate size muzzle, and have it on your pet before entering the building. 

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FOOD & WATER PRIOR TO SURGERY

Please withhold all food after midnight the night before your pet’s appointment. Water is ok to leave out. If your pet accidentally gets a small amount of food on the day of surgery, discuss with staff upon arrival. If a full meal was eaten, or other factors are involved, staff will need to be alerted as they will need to alter the surgical schedule to accommodate. A full meal can pose a serious problem while the pet is under anesthetic, should they regurgitate. This can block air passageways and/or cause aspiration.

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BATHING PRIOR TO SURGERY

You may want to give your pet a bath prior to coming in for surgery, as we will request that you do not bathe your pet for 10-14 days after surgery. If your pet’s fur is currently caked with mud or the hair is matted, please visit a groomer prior to surgery. Pet Savers staff will shave the belly and genital regions only and will utilize a clinical scrub and wash in those areas. However, Pet Savers will not be bathing or grooming your pet prior to surgery. If your pet is so dirty that it is unsanitary to perform the sterilization, we will reschedule your pet for a later date. 

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CHECK-IN/CHECK-OUT

Check-in can take 15-20 minutes to complete paperwork and move through the line, similar to a human medical facility. Please allow yourself enough time for this process or make arrangements with someone who fully knows the pet’s medical history, who can assist you with drop off and completion of paperwork. Your online consent form should already be signed which makes the process even smoother for you! If you did not sign the consent, plan on making time to read and agree to the terms.

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Please ensure numbers you can be contacted are accurately on file while your pet is with us, as we may have very important questions for you regarding your pet. Not all of Pet Savers’ phone lines show up with the phone number 509-924-7826, and some staff may utilize the clinic cell phone to contact you, therefore, please answer unknown calls on the day of surgery. The only number/email on file is the one that was used to make the appointment. If changes or additions need made, please tell us at drop off! 

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PRE-EXISTING CONDITIONS/MEDICATIONS

It is very important to disclose pre-existing conditions and/or complications, such as:  heart murmur; blood condition; neurological condition; prior negative reaction to anesthetic or surgery; disease or major illness/injury which requires special ongoing attention. If your pet is currently taking medications (including flea/tick type of treatments), please provide a full list of these medications so that we can determine if your pet is an appropriate candidate for surgery with Pet Savers' protocols. Please inform us about all oral meds and also any eye, ear, or skin ointments that are currently being used. Some medications can interact with the drugs that we utilize during surgery. A customer representative can discuss these medications with you when setting an appointment.

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DISCLAIMER

Pet Savers cannot be held responsible for complications resulting from pre-existing conditions not discussed with staff prior to surgery, age or health-related issues brought on by the surgery, or for contagious diseases/parasites for which the animal was not previously vaccinated/treated for prior to coming to our facility.