Cancelation policy...

A reservation fee is required to hold each pet’s surgery appointment. This reservation fee is to ensure that you will be here with your pet on the date that you have requested. After surgery, these fees are applied to the balance of your invoice. Any remaining amount is due when you pick up your cat or dog. 

Reservation Fee Amounts:

$50 - Male cats

$50 - Female cats and all dogs under 50lbs

$75 - All dogs over 50 lbs

You will forfeit your reservation fee if you cancel your appointment with less than a 24-hour notice, no show the day of the surgery, or show up past the 8:30 a.m. drop-off window. 

Depending on your bank, most refunds will go back into your account within 3 business days but may take up to a week.

Only feral or community cats, in live humane traps, are permitted for walk-in surgeries.